Regional Headquarters

Dispatch Operations & Facility

Commercial Facility Address:

3471 Atlanta Industrial Pky, Atlanta, GA 30331

24/7 Immediate Phone Hotline:

Available 24 Hours / 7 Days / 365 Days a Year

Standard Field Response SLA:

45 to 60 Minutes (Urgent Calls)

Same-day booking available across all local service routes.

Administrative Office Hours:

Monday – Saturday: 7:00 AM – 8:00 PM
Sunday & Holidays: 8:00 AM – 6:00 PM
(Emergency triage operators on duty 24/7)

Emergency Field Triage Guidance:

Downed Power Lines: If a tree has contacted electrical power lines, stay back at least 35 feet and immediately alert emergency services and the power utility.
Unstable Branches: Keep family members, vehicles, and pets strictly away from leaning trunks or hanging limbs ('widow-makers') that may drop without warning.
Clear Access: If safe, move vehicles out of the driveway to allow heavy crane trucks, bucket rigs, and chippers immediate access to the tree zone.
Utility Marking: If scheduling stump grinding, ensure underground utility locating (811) has been verified before grinding below ground level.

Fast Online Intake

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